Daniel Okafor
Operations Manager
Scheduling, dispatch and making sure the right van reaches the right job first.
With HAFD since 2012
Our team
The people who turn up
A dedicated team of certified and trained plumbers. Every one of them is licensed, insured, and works to the same standard — whether it is a dripping tap in Vaughan or a plant room in Scarborough.
- 10
- People on the team
- 100%
- Certified & insured
- 16+
- Years of combined trade
- 24/7
- Rota coverage
01
Hafeez Ahmed
CEO & Founder
The person who set the standard
Founded HAFD in Woodbridge and still sets the standard every job is measured against — upfront pricing, clean work, and a team the client would have back.
02 03 
Marco Bianchi
Lead Commercial Plumber
Large-scale pipework, plant rooms and planned maintenance contracts.
With HAFD since 2011
04 
Priya Raman
Senior Service Plumber
Domestic diagnostics, leak detection and water heater systems.
With HAFD since 2014
05 
Owen Wright
Emergency Response Lead
Runs the 24/7 rota — burst pipes, floods and out-of-hours call-outs.
With HAFD since 2013
06 
Aisha Khan
Drainage Specialist
Main lines, stacks, root intrusion and recurring blockage investigation.
With HAFD since 2016
07 
Tomasz Nowak
Installation Foreman
Bathroom and kitchen fit-outs, re-pipes and new-build first fix.
With HAFD since 2015
08 
Grace Mbeki
Client Care Lead
Quotes, bookings and keeping clients told before they have to ask.
With HAFD since 2017
09 
Samuel Reyes
Gas & Heating Technician
Boilers, water heaters and heating system commissioning.
With HAFD since 2018
10 
Leah Fontaine
Apprentice Plumber
Second-year apprentice working across domestic service and installs.
With HAFD since 2023
How we work
What every one of them signs up to
- 01
Turn up when we say
A booked slot is a promise. If something changes you hear it from us first, not after the window has passed.
- 02
Quote before we start
No hidden fees. You approve a number before any work begins, and that is the number you pay.
- 03
Leave it better than we found it
Clean work, tidied up after, and an explanation of what we did in language that is actually useful.
Trained, certified, and looking for the next one.
We take on apprentices every year and we hire experienced plumbers when the right one comes along. If that is you, get in touch.
Emergency line open
We are available for emergency plumbing
We know that plumbing emergencies can occur at any time. That’s why we offer 24/7 emergency services to address urgent issues like leaks, clogs, or burst pipes. Our skilled team is always ready to respond quickly.